IT Management

TAKING CARE OF YOUR IT ENVIRONMENT

Our team works closely with our customers, identifying IT needs and providing solutions adjusted to the business budget and requirements.

We provide IT services like  Server Management, Network Configuration and Maintenance, Helpdesk, IT Audit and Security and we combine this with products from reliable brands, to reduce the risk of failure and optimize the time for support, repair and replacement.

31

Servers Managed

209

USERS SUPPORTED

537

SUPPORT REQUESTS THIS YEAR

SERVER MANAGEMENT

We take care of your servers ensuring the availability and protection of your data and IT resources.

Application and File Servers

We configure and prepare your server environment to host applications  you need to deploy to your company, namely PHP applications servers, SQL Servers, Open-source application servers.

 

We implement solutions for the central storage and management of your files, enabling the users on your network to access the company information locally and remotely, enhancing the data integrity, security and availability.

Mail Servers

We setup and manage Microsoft Exchange Servers from the 2007 version to the latest version – Microsoft Exchange Server 2013.

 

We also manage mail service hosted elsewhere, namely on Linux based hosting, Google Apps for Work and Microsoft Office 365 Business.

INFRASTRUCTURE SERVERS

To optimize your network control and security we install servers that are used for making your infrastructure more robust, secure and reliable.

 

Domain Controllers, Backup Servers, DNS servers, Print servers, Firewall and VPN servers among other.

HELPDESK AND OUTSOURCING

Relax… we can help.

helpdesk

We offer high quality IT helpdesk outsourcing services. Helping your team to reach higher levels of efficiency.

Each member of our helpdesk team is trained to address end-user issues personally, promptly and effectively. And, we put measures in place to prevent incidents from occurring again.

By following IT best practices, we help our customers move beyond reactive incident management into request, problem, configuration, and change management processes that drive higher levels of IT service management performance while reducing costs.

At the start of new client relationships, we audit the current system status in order to implement solutions to optimize and reduce the potential problems in your IT infrastructure.

As your end-users continue to leverage mobile technology, we’ve got you covered. As part of our Help Desk offer, we provide end-to-end support for mobile devices.

HARDWARE AND APPLICATIONS

We select proven solutions, from reliable brands to provide our customers with IT infrastructure that can be effective, affordable and scalable.

Want to learn more about our Solutions? Talk with us!